We proudly offers an extensive full 1 - 3 year warranty on any pre-owned watch purchased from our website, and every "never worn" Rolex purchased from our site includes a 1- 5 year warranty.
This warranty covers all “moving parts” within the watch. This means that your watch is completely covered by us should it stop working or malfunction due to issues with the movement. This of course is void in cases of misuse or abuse to the timepiece, and/or in cases of water damage. Our warranty does not cover broken parts in the watch. If for some reason, parts are broken, we will give you a “cost price” quote of how much it will cost to replace. When it comes to a service, please keep in mind that shipping costs are the only thing that are the responsibility of the customer. We will provide the insured and prepaid shipping label which will only be a charge of $45 each way for the customer.
We want to take care of all your watch needs and we offer this service as a token of appreciation for being a loyal customer! For more information please feel free to contact us anytime at firstname.lastname@example.org and one of our friendly customer service representatives will be most happy to assist you!
We offer a lifetime authenticity guarantee that all of our watches are 100% authentic. Every item is sent out in pristine condition. Every single watch brought into our inventory goes through a meticulous authentication and quality control process. This process includes inspection by our master watchmakers and industry leading Rolex brand watch specialists in order to verify and guarantee its authenticity and condition. Our items come with paperwork of authentication which include the serial number and model number for watches, along with a description of the piece.
Regarding Rolex serial and model numbers, watches will always have the serial number and model number, that is fully intact, on your watch. We frown upon the practice of filing serial numbers. Authenticity is just as important to us as it is to you; we NEVER deal with replicas or non-authentic merchandise.
For more information please feel free to contact us anytime at email@example.com and one of our friendly customer service representatives will be most happy to assist you!